Your search for social media management returned 2 results.

Sprout Social, a CRM for the Connected Company

Ask any good social media marketer what the three most important pieces to their job are. Most likely, they'll talk about some combination of delivering excellent customer service, providing great content, and brand monitoring and listening. The trouble is, SMBs typically don't have the personnel budget to hire a digital analyst to track social and web programs and ...

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New Social Media Guidelines Proposed for Banks and Credit Unions

Last week I was informed that new social media guidelines were proposed for banks and credit unions by the Federal Financial Institutions Examination Council. (The FFIEC supervises and writes policies and standards for financial institutions in the U.S.). While the FFIEC has been pretty silent on social media governance in general, their silence (probably intention...

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